Jim Ryan
What Is a Salesforce Admin?
A great part of the Salesforce CRM experience is the ease (and fun) of performing application administration activities. From basic...
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Jim Ryan
- May 25, 2020
- 1 min
Yext’s customer support evolves to meet and anticipate its clients’ needs
Yext is a great example of using technology to anticipate and react to social network opportunities. Customer engagement is an essential...
Jim Ryan
- May 24, 2020
- 1 min
Salesforce.org Adds to Nonprofit and Education Clouds
Salesforce continues delivering advanced CRM capabilities to these important sectors. Traditionally underserved, nonprofit and education...
Jim Ryan
- May 22, 2020
- 1 min
Maximise Your Impact by Discovering the Full Potential of CRM for Nonprofits
Excellent insight into how CRM can assist nonprofits in realizing their objectives. This Salesforce report highlights the full range of...
Jim Ryan
- May 21, 2020
- 1 min
Will automation ever replace the role of a sales rep?
The sales journey is a defining customer engagement experience. Aligning customer ‘desirements’ with your product or service is a...
Jim Ryan
- May 20, 2020
- 1 min
CRM software falls into three buckets: operational, analytical, and collaborative. The Blueprint exa
CRM solutions have moved beyond automating basic sales and customer service activities. Businesses require support for the entire...
Jim Ryan
- May 19, 2020
- 1 min
GitLab’s take on the current state of DevOps
Real insight into the current state of DevOps. As a GitLab user, I know the power of rapidly adopting these capabilities. Delivery and...
Jim Ryan
- May 18, 2020
- 1 min
How Nonprofits are Succeeding with Virtual Fundraising Events
Good insight into how nonprofits can leverage online capabilities to augment their traditional fundraising models. Use tools such as...
Jim Ryan
- May 17, 2020
- 1 min
Salesforce invests $300M in WordPress poster child Automattic
There is an old saying “content is king.” Content management systems (CMS) drive curation and distribution for product-centric...
Jim Ryan
- May 16, 2020
- 1 min
7 Best CRMs for Small Businesses in 2020
WordPress continues to provide superb digital capabilities to small businesses and gig economy professionals. As these enterprises grow,...
Jim Ryan
- May 15, 2020
- 1 min
Amazon’s checkout-free tech is heading to other retailers
CRM and business process automation tools continue to support the transformation of the ‘shopping’ experience. On-line sales growth...
Jim Ryan
- May 14, 2020
- 1 min
Next frontier in Microsoft, Google, Amazon cloud battle is over a world without code
Technology investment has generally been evaluated in terms of cost and available resources. However, we are moving to a business...
Jim Ryan
- May 13, 2020
- 1 min
New Research Finds The Salesforce Economy Will Create More than $1 Trillion in New Business Revenues
Given the ongoing changes in the workplace including the rise of the sharing economy and the impact of digital transformation, the...