CRM

Salesforce 2022 Shopping List?

Interesting summary of key Salesforce acquisitions. Given the success of SF’s acquisition portfolio (60+ companies, $50b), I’m looking...

Salesforce, the new champion

I remember when Salesforce would stage events outside the Oracle World annual meeting to attract attention. Amazing turn of events. We...

18 Best CRM for Startups (2020)

The CRM market for start-up organizations has the potential to grow more rapidly then other segments. Traditional organizations continue...

Salesforce and Snowflake extend alliance around ‘data cloud’

Salesforce has invested significant resources into analytics capabilities. Consistent with their partnering model (AppExchange), this...

Will automation ever replace the role of a sales rep?

The sales journey is a defining customer engagement experience. Aligning customer ‘desirements’ with your product or service is a...

CRM software falls into three buckets: operational, analytical, and collaborative. The Blueprint exa

CRM solutions have moved beyond automating basic sales and customer service activities. Businesses require support for the entire...