There should be an adage in software development along the lines of "those who can't, scrum it up." Technology projects deliver uneven resu

Insurers have many measures for success such as the combined ratio and retention rates. Given the strong (actuarial accurate!) focus on...

SaaS success stories (try saying that 3 times fast!) increasing highlight how these tools enable niche, regional, and SME organizations...

The boundaries between reinsurance and capital markets continue to intersect. These markets have created products that solve their...

Digital transformation has become a business word salad, often used and largely misunderstood. Transformation implies not only...

Interesting summary of key Salesforce acquisitions. Given the success of SF’s acquisition portfolio (60+ companies, $50b), I’m looking...

Salesforce has long shown a strong interest in providing collaboration tools. Chatter, Quip, and now Slack represent major investments...

Excellent insight into how CRM can assist nonprofits in realizing their objectives. This Salesforce report highlights the full range of...

There is an old saying “content is king.” Content management systems (CMS) drive curation and distribution for product-centric...

WordPress continues to provide superb digital capabilities to small businesses and gig economy professionals. As these enterprises grow,...

CRM and business process automation tools continue to support the transformation of the ‘shopping’ experience. On-line sales growth...

Technology investment has generally been evaluated in terms of cost and available resources. However, we are moving to a business...