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Meet Copper, a CRM for G Suite
The CRM market is the gateway into the ERP, analytics, and robotics strategies of organizations. Copper has the potential to provide...

Jim Ryan
May 29, 20201 min read
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What Is a Salesforce Admin?
A great part of the Salesforce CRM experience is the ease (and fun) of performing application administration activities. From basic...

Jim Ryan
May 27, 20201 min read
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Yext’s customer support evolves to meet and anticipate its clients’ needs
Yext is a great example of using technology to anticipate and react to social network opportunities. Customer engagement is an essential...

Jim Ryan
May 25, 20201 min read
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Salesforce.org Adds to Nonprofit and Education Clouds
Salesforce continues delivering advanced CRM capabilities to these important sectors. Traditionally underserved, nonprofit and education...

Jim Ryan
May 24, 20201 min read
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Will automation ever replace the role of a sales rep?
The sales journey is a defining customer engagement experience. Aligning customer ‘desirements’ with your product or service is a...

Jim Ryan
May 21, 20201 min read
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GitLab’s take on the current state of DevOps
Real insight into the current state of DevOps. As a GitLab user, I know the power of rapidly adopting these capabilities. Delivery and...

Jim Ryan
May 19, 20201 min read
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How Nonprofits are Succeeding with Virtual Fundraising Events
Good insight into how nonprofits can leverage online capabilities to augment their traditional fundraising models. Use tools such as...

Jim Ryan
May 18, 20201 min read
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